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Stakeholder Engagement and Communications Manager

About Harakat- Afghanistan Investment Climate Facility (H-AICF)

Harakat-AICP is a multi-donor funded programme. The lead donor is the UK. Harakat is an Afghan-managed non-profit organisation operating as a grant-management facility. It has inherited a seven- year legacy from its predecessor (Harakat-AICF) of delivering projects aimed at improving barriers to private sector investments in the country. This was achieved through its partnerships with the Government of Afghanistan, private sector, civil society and NGOs. By facilitating a healthy and competitive investment climate as part of its vision, Harakat-AICF sector-specific interventions have supported direct job creation, revenue generation, laws and regulations, and other programs contributing to the private sector’s ease of doing business in Afghanistan.
Harakat-AICP has identified a program management approach to achieving the objectives of fostering an enabling environment for private sector investments in the country by concentrating on four programme pillars: (1) Public Private Partnerships; (2) Legal and Regulatory Reform; (3) Investor Protection; (4) Women’s Economic Empowerment.
Through the design of these specific areas of intervention for these programme pillars and linking them to measurable outcomes and indicators, Harakat-AICP aims to impact the country’s business enabling environment by attracting viable foreign direct investments and domestic investments, increasing the confidence of the private sector at large, creating employment opportunities, and generating revenue. By the time Harakat-AICP completes its mandate in 2023, it expects to have contributed to significant economic transformation of Afghanistan’s economic growth terrain
Harakat-AICP shall serve as a trusted partner to the Government of Afghanistan, the Private Sector and Civil Society by supporting and promoting the private sector development and business economic reform agenda of the country through sustainable and measurable impact.


Job Summary

The purpose of this position is to build and maintain relationships with key stakeholders and ensure stakeholders are recognised as partners in the development and delivery of AICP programme pillars objectives. The position will develop and implement external and internal communication strategies that enhance the work and deliverables of the AICP. The Stakeholder Engagement and Communications Manager (SECM) will actively build and maintain and relationships with clients, media, staff and stakeholders for the benefit of the AICP and its programmes.

Job Details

Date Posted: 09 Feb 2017 Reference: 10-2017
Closing Date: 08 Mar 2017 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Communication Open Ended: NO
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Permanent Years of Experience: 3 Year(s)
Contract Duration: 1 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 3 Months

Duties and Responsibilities

The SECM provides support and advice to the CEO, Director of Pillars and respective Pillar Programme Managers. This position is responsible for working collaboratively with the AICP partners and programmes to help deliver programme specific communication strategies and action plans. Reporting to the CEO, the key responsibilities and accountabilities of the SECM are outlined as follows:
Stakeholder Engagement 
The SECM supports the implementation of a range of stakeholder engagement and media relations strategies by:
• Working with AICP executive and programme managers, funding partners, beneficiaries, contractors and key stakeholders to implement stakeholder engagement and media relations strategies for the AICP and pillar programmes.
• Assisting in the coordination of consultation activities including stakeholder information sessions.
• Providing advice to programme managers on managing complex and sensitive issues.
• Assisting with the development and review of AICP stakeholder engagement strategies, plans and procedures.
• Assisting with measurement and evaluation of communications and stakeholder engagement activities against strategy objectives.
• Undertaking research activities as required.
• Providing regular reports on stakeholder interests, positions and emerging issues.
• Providing programme administration support to ensure good documentation of stakeholder contact to assist with programme reporting.
• Preparing advertisement copy and placing advertisements in consultation with other AICP staff.

The SECM supports the implementation of a range of communications strategies by:
• Writing and managing the production of a wide range of communication materials including newsletters, display materials, and website content and ensuring material is made available in Dari, Pashto and English where appropriate.
• Writing for publication as required.
• Development of web content and strategies.
• Writing general correspondence.
• Preparing presentations.
• The production of other communications collateral as required or as directed.
• Undertaking research and evaluation to assist the ongoing development of strategies to support the achievement of programme objectives.

Programme Management:
The SECM supports the delivery of communication and external relations activities for each programme by:
• Developing and implementing effective programme management processes and procedures.
• Applying project management principles to manage multiple deadlines.
• Maintaining accurate programme records including updating and managing the relevant programme stakeholder contact databases.
• Providing accurate and timely information about communication activities to programme managers to enable organisational reports to be produced, as required.

• The SECM works closely with the AICP managers to ensure effective liaison with the media and to provide accurate and timely information about the respective programmes. 
• Supporting AICP managers in the creation of media responses as required.
• Preparing draft media releases, media responses, speeches, and other communications materials.
• Assisting the programme managers in the development and delivery of a media schedule for each programme. 

Professional Conduct:
• Comply with personal legal liabilities and fiduciary requirements of diligence and care in carrying out the duties of the AICP.
• Act honestly in all the affairs of the AICP and avoid conflict of interest and, should this arise, it must be declared. 

Develop and implement the stakeholder engagement and communications strategy for the AICP including:
• Providing timely, relevant and engaging information about the AICP to ensure that each stakeholder is aware of the AICP and understands its role and activities.
• Developing and producing high quality, targeted communication tools and resources.
• Generating opportunities for stakeholders to participate in the work of the AICP and build meaningful knowledge, advocacy and business-based relationships with AICP programmes.
• Build capacity and understanding of domestic and international media around economic growth and security and its link to security and long term stability in Afghanistan.
• Develop and maintain systems and policies that ensure consistent, high quality internal and external communication processes, tools and products.
• Provision of quality advice on communications to the CEO and AICP managers.


Personal Skills & Abilities:
• Highly developed research skills and an understanding of evaluation and measurement approaches.
• Demonstrated ability to write for a range of purposes including publications, web and business reports.
• Exceptional interpersonal communication, relationship building and networking skills.
• Ability to communicate with persons of various cultures and disciplines.
• Experience in producing and implementing communication and stakeholder engagement strategies and plans.
• Ability to think creatively, to work under pressure and recognise and respond to sensitive issues.
• Ability to allocate and review priorities and meet deadlines.
• Ability to communicate in English, Dari and Pashto.
• Ability to effectively communicate at senior levels in Afghan Government and private sector.


Master’s Degree in Communication, Journalism, Marketing or related field from a recognised University.
• Demonstrated experience in marketing, communications and public affairs.
• Demonstrated experience in developing and implementing internal and external communication strategies that support business and programme objectives.
• Demonstrated experience in providing communications advice to senior management.
• Demonstrated experience in researching, writing and overseeing production of multimedia publications, promotion and marketing materials.
• Active user of social media tools in previous positions.
• Prior experience of working within an NGO facility preferred.
• Experience in working in cross-functional teams would be highly regarded.
• Demonstrated understanding of cultural issues and suitability of content and tools in developing countries.
• Ability to facilitate and engage with people of different nationalities.
• Demonstrated knowledge of the international development sector.

Job Location

Afghanistan - Kabul: PROVINCIAL CENTER (KABUL) 


Masters Degree, Communication


Submission Guideline:
Applicants must submit a complete application that includes a letter of interest, current curriculum vitae, and contact information for four professional references. All submissions must be made via email only to the below email and please write the reference 10-2017 in the subject line of your email.
Credential review begins immediately and will continue until the position is filled. Harakat-AICP reserves the right to screen and interview suitable candidates any time during this period. No phone calls please. Only shortlisted candidates will be contacted
Harakat-AICP prohibits discrimination in employment on any basis. 
Women are strongly urged to apply.

Submission Email