Najibullah Khan is an entrepreneur who buys and sells commodities. In 2015, he entered into a two-year contract for supply of these commodities, but four months into the contract, the market price for sugar increased, and his supplier stopped selling sugar to him. Najibullah asked him to restore the price to the amount agreed upon in their contract, but his request was denied. Luckily, a friend had seen billboards and TV commercials advertising the newly formed, Harakat-funded Afghanistan Center for Dispute Resolution Center, so Najibullah got in contact. “I did not want to go through the formal court system,” he said. “I do not believe the courts are transparent. ACDR is friendly and trustworthy.” Najibullah and his supplier attended three mediation sessions together, and while they did not reach a resolution, Najibullah had high praise for the process. “I would come to ACDR again for their services. They treated me well and they were honest and open with me.” Since ACDR’s launch in 2015, 97 cases have been submitted for mediation. Of these, 65 were resolved, 10 are pending, and 22 were either rejected or ended in an impasse. Mediation saves time and money. Contract enforcement in Afghanistan’s formal justice sector requires an average of 46 procedures, taking more than 1,642 days with 25% of the claimed amount spent on dispute settlement. In contrast, mediation requires an average of 60 days. Through projects like this, Harakat and its partners are making it easier to do business in Afghanistan.

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